Shipping
Route Insurance
Add Route to your purchase at checkout, and your order will be insured! Route covers:
- Stolen packages
- Damaged items
- Packages lost in transit
If one of these issues has occurred, please file a claim.
We highly recommend that you purchase Route insurance. If your order is lost, stolen or damaged in transit. Additional shipping charge may apply.
24/7 support for your needs.
Worried about lost or damaged packages? With Route's 24/7 email support for your claims, you can get hassle-free support whenever you need it. Route’s support team is available around the clock to assist with any claims related to lost, damaged, or stolen packages. With 24/7 email and in-app support for shopper claims, you can rest assured that you will receive the support you need.
Policy Summary: Route App, Inc. https://route.com/insurance
